These Regulations (hereinafter referred to as the “Regulations”) have been prepared on the basis of Article 8 of the Act of

18 July 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended) and constitutes an integral part of the sales agreement for goods offered in the online shop. The online shop operating at the address is run by Matema Nemezjusz Cywiński (hereinafter referred to as the ‘Seller’) with its registered office in Katowice at ul.Generała Zygmunta Waltera-Jankego 40/2, (40-615 Katowice) NIP: 6482688876 REGON: 243358288.

Contact with the Seller is possible via: e-mail: or by phone: +48-502-418-925 and in writing to the address: Matema Nemezjusz Cywiński, ul. Generała Zygmunta Waltera-Jankego 40/2, 40-615 Katowice.


Shop – an online shop operated by Matema Nemezjusz Cywiński operating at: (hereinafter collectively the “Website”), by means of which the Seller sells products via the Internet.

Lead time – the time taken by the shop to complete an order and forward it to the carrier carrying out the form of delivery chosen by the customer

Customer – a natural person with full or limited legal capacity, a legal person or an organisational unit without legal personality, to which the law grants legal capacity, making purchases in the Store and having a Customer Account.

Consumer – a customer who is a natural person within the meaning of Article 221 of the Civil Code of 23 April 1964 (Journal of Laws of 2014, item 121 as amended), i.e. a natural person making a legal transaction with an entrepreneur which is not directly related to his/her economic or professional activity.

Customer advisor – a person who serves the customer in the Seller’s Sales Department and communicates with the customer by telephone or in writing.

Customer Profile – a database containing customer data for, among other things, order processing, order history, billing data.

Regulations – these regulations for the provision of electronic services

Civil Code – Act of 23 April 1964 (Journal of Laws 2014, item 121 as amended).

Consumer Rights Act – the Consumer Rights Act of 30 May 2014. (Journal of Laws 2014, item 827).

Act on the provision of services by electronic means – Act on the provision of services by electronic means of 18 July 2002 (Journal of Laws of 2013, item 1422, as amended).


All product prices shown on the Website are in Polish zloty and include VAT. The prices of products do not include their delivery costs to the Customer. These costs are specified in the current delivery price list made available through the Website. Information on delivery costs is available at The prices of products do not include the costs related to possible customs duties. The shop reserves the right to conduct promotional actions, sales, as well as to make changes in the prices of products. The above entitlement does not affect the prices of products in orders placed before the effective date of the price change, promotional action or sale conditions.

Promotions in the Store are not cumulative unless the rules of promotion state otherwise. All information about the products presented on the Website, in particular their descriptions, technical and usable parameters, photos and prices, are not an offer within the meaning of the Civil Code, but constitute an invitation to conclude an agreement (within the meaning of Article 71 of the Civil Code) under the conditions specified in the Rules and Regulations.

The presentation of a product and its price via the Website does not imply that the product in question is available or that an order can be fulfilled. When placing an order via the Website, the Customer makes an offer to buy a specific product under the conditions specified in the product description. The Seller responds to this purchase offer on the terms and conditions specified in § 4 item 6 of the Terms and Conditions.

§4 Training

  • A trainee is a person registered by email or contact phone.
  • Participation in the Training is payable and should be paid on the day of purchase of the training.
  • The organiser undertakes to deliver the training as described.
  • The organiser reserves the right to cancel the training course at the planned date for reasons beyond its control (force majeure event, speaker’s illness) In the event of cancellation of the training course, the organiser will propose another date within 2 weeks.
  • The organiser reserves the right to modify the training programmes and to change the speaker at any time.
  • Official notification is made by sending an email.
  • link to the training, which can take place on skype or zoom, will be sent to
    by email.

§5 Cancellation of participation in Training

  • The Participant may resign from participation in the Training. The Participant’s resignation from the Training should be made electronically to the Organiser’s e-mail address no less than two days before the planned Training.
  • When resigning on the same day from the training, the participant bears 100% of the costs as for the training (no refund is made by the organiser). A participant resigning more than 1 day before the training receives a 50% refund of the training fee reimbursed by the training organiser.
  • In the case of the Participant’s resignation from the Training when the Organiser does not receive a statement of resignation from the Participant less than two days before the planned
    date of the Training, the Organiser has the right to refuse the Participant’s participation in Matemy events for a period of not less than six months
  • A change of the Trainee by the Applicant should take place after prior notification to the Organiser.
  • The organiser reserves the right not to make a refund for the training if the participant has notified this on the day of the training.

Pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws of 1997, no. 133, item 883), the Applicant agrees to the processing of his/her personal data by the Organiser for the purpose of organising and carrying out training courses.

The personal data provided by the Participant will be processed, in order to carry out tasks related to the operation of the training and to inform about the offer, by Matema. The Participant has the right to access and correct his/her data.


The shop sells products and services via the Internet. The Shop publishes information about its products and services on the Website. The offer is subject to regular updates. Orders from customers are accepted via the Website 7 days a week and 24 hours a day. Placing orders via the Internet is possible on condition that the ICT system used by the Customer meets the following minimum technical requirements:

Operating system: Windows or Linux (with graphical console) or Mac OSX

Graphics card: 256 MB memory supporting 1024×768 resolution

Internet connection with a minimum bandwidth: download 512 kbit/s, upload 128 kbit/s

Web browser with Java Script support: IE (min. version 7) or Google Chrome (min. version 13) or Mozilla Firefox (min. version 10)

In order to make purchases in the Shop, it is necessary to have an active e-mail account and to set up a Customer Account. In order to delete a Customer Account, it is necessary to inform the Shop in writing or by e-mail of the wish to delete it. By sending an order to the Store, the Customer makes an offer to conclude a contract of sale of the ordered products or services with the Store. Each payment made by the Customer constitutes a prepayment for the fulfilment of the order until the Store sends a confirmation of accepting the order for fulfilment. In the case of payment by card, the order processing time is counted from the moment of obtaining positive authorisation of payment. As a result of an order placed by a Customer, the Shop sends an automatic specification of the order made by the Customer to the e-mail address provided by the Customer. The automatic specification referred to in the previous sentence does not constitute confirmation of acceptance of the order for fulfilment. A confirmation of acceptance of the order for fulfilment shall be sent to the e-mail address provided by the Customer, constituting a statement of acceptance of the offer referred to above, immediately after the Store has verified the availability of the products. As soon as this confirmation is sent, the contract of sale between the Store and the Customer is deemed to have been concluded.

The shop will issue an invoice when the order is dispatched from the warehouse to the details indicated by the Customer in the order. The original invoice will be enclosed in the package with the products. If it is not possible to fulfil all or part of the order, the Store will notify the Customer of this fact no later than 30 (thirty) days from the date of receipt by the Customer of the automatic specification indicated in § 4 para. 6 of the Terms and Conditions. The notification will be sent to the e-mail address indicated by the Customer on the order form. The Shop waits 48 (forty-eight) hours for the Customer’s decision, counting from the time of sending the e-mail notification. In the absence of a decision by the Customer, the Store will cancel the unavailable item from the order and send the product or products that are in the rest of the order. Supplementary deliveries fulfilling the order in batches are delivered at the Seller’s expense. If it is not possible to complete the entire order, the Store will cancel the entire order, the Customer will be informed in accordance with § 4 para. 8 of the Terms and Conditions. If the order has been paid for by the Customer and it is cancelled in whole or in part, the Shop will make a refund in the amount of the cancelled products or, if the whole order is cancelled, in the amount of the whole order, according to the rules described in §8. 

Customer refunds

An order may be cancelled by the Shop if it is not paid by traditional or electronic transfer within 7 (seven) days from the date of acceptance of the order for processing. The customer will be informed of the order cancellation by sending a message to the e-mail address provided by the customer. An order may also be cancelled by the Shop if the parcel is not collected by the Customer and/or is returned to the Shop. The Seller reserves the right not to accept, delay or cancel an order, as well as to withdraw from a contract due to incorrect or incomplete filling in of the registration form, providing incorrect or erroneous Customer’s data or order parameters (including when attempts to verify the data proved unsuccessful), incorrect order placement. A limited number of products is available for promotion and sale. Orders are processed in the order in which they are received until the Store’s warehouse runs out of stocks covered by this form of sale. The Customer may make changes to an order or cancel it until the order is prepared for shipment. Changes to or cancellation of an order may be made by the Customer via the Website, telephone or e-mail.


The customer may choose the following forms of payment for the ordered products with delivery in Poland:

payment in advance (prepayment) – payment by traditional bank transfer or through the electronic payment system made available by the website (including payments using payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro); the processing of the order begins, respectively, after the payment is credited to the Store’s bank account or after the Store receives confirmation of the correct execution of the operation from the payment operator

deferred payment (transfer 14 days) – granted to budgetary units; order processing starts with the sending of an automatic specification (§ 4 point 6 of the Rules).

The products remain the property of the Seller until the full amount due for the delivered products has been paid. The online payment service provider is iMoje. Products are delivered via specialised courier companies. Information on delivery costs is available after adding the product to the shopping cart. In the event of circumstances obliging the Store to refund payments made by the Customer, the refund shall be made within the following time limits: in the case of cancellation of a prepaid order within 14 (fourteen) days of its cancellation in the case of withdrawal of the Consumer from the contract within the time limit specified in § 7 pt. 11 in the case of a complaint within 14 (fourteen) days of its consideration by the Shop. Reimbursement of payments shall be made using the same payment method used by the Customer when making payment for the order. In the event that a refund is required for a transaction made by the Customer with a payment card, the Seller shall make the refund to the bank account assigned to the Customer’s payment card. If the Customer has paid for the order on delivery, the refund will be made to the bank account number provided on the return form, in which the Customer agrees to this form of refund. The shop is not responsible for failure to make the refund or its delay if the Customer, despite a request sent to his/her e-mail address, does not indicate the bank account number and all the data necessary to make a correct bank transfer. The shop will not be held responsible for any failure or delay in reimbursement if the customer has provided incorrect personal data (name, address) or an incorrect account number.